Refund policy

Return & Refund Policy

Effective Date: January 1, 2026

This policy applies to purchases made from Hyve Digital Inc., operating the Mecca Studio storefront.

Thank you for shopping with us! Each product is made just for you, so please read our return policy carefully.

All Sales Are Final

Due to the print-on-demand and custom nature of our products, we are unable to accept returns, exchanges, or cancellations. Once an order is placed, it is sent directly to production and cannot be altered or refunded.

Please double-check your order details (design, size, color, and shipping information) before completing your purchase.

Damaged or Defective Items

We want you to love your purchase! If your item arrives damaged, defective, or with a printing error, please contact us within 7 days of receiving your order.

📩 Email: melissa@hyve.digital

📸 Please include:

• A clear photo of the damaged/defective item

• Your order number

We will gladly do our best to support your situation. 

Order Issues

If you entered an incorrect shipping address or ordered the wrong item, we are unable to cancel or modify your order once it has been placed. Please double-check all details before checkout.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. Please contact your local postal service or shipping carrier for assistance.

Thank you for understanding and supporting our small business. 💖 Every product is made-to-order with care, and we appreciate your trust in us!

If you have any questions, feel free to reach out at melissa@hyve.digital.